Terms & Conditions

Disclaimer

Information and materials contained on this website is provided for informational purposes only. The information on this website is public information and is not legal advice. The information on this website does not constitute legal advice or an opinion on any issue. While we do our best to ensure the currency and accuracy of the information contained on this website, the information is subject to change without notice, may not be current or accurate, and should not be relied upon without specialist advice as applicable.

You may display on your computer, download and print a copy of the material on this website for non-commercial, personal purposes only, provided that the content is not modified and that each copy of any material from this website identifies the source of the material and contains this limited license. However, no part of any material on our website may be reproduced or transmitted for any other purpose without the prior written permission of Duursema Dispute Resolutions.

Last Updated: March 26, 2025

Duursema Dispute Resolutions (“DDR,” “we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and disclose your personal information when you use our website [Your Website Address Here] (the “Site”) and our services offered in Alberta, British Columbia, Saskatchewan, and Manitoba. 

Personal Information We Collect:

We may collect the following types of personal information:

• Contact Information: Your name, email address, phone number, and mailing address when you contact us through the Site, subscribe to our newsletter (if applicable), or request information about our services. 
• Communication Data: Records of our communications with you, including emails and other correspondence.
• Usage Data: Information about how you use our Site, such as the pages you visit, the links you click, and your IP address (collected automatically).
• Information Related to Services: If you engage our services, we may collect information relevant to your specific dispute or training needs, which will be treated with strict confidentiality as outlined in our service agreements.

How We Use Your Personal Information:

We may use your personal information for the following purposes:

• To Provide and Improve Our Services: To respond to your inquiries, provide the services you request, and improve the functionality and content of our Site and services. 
• To Communicate with You: To send you information about our services, updates, and newsletters (if you have opted in). You can opt out of receiving marketing communications at any time.
• To Personalize Your Experience: To tailor our content and communications to your interests.
• For Legal and Compliance Purposes: To comply with applicable laws, regulations, and legal processes.
• For Website Analytics: To analyze how our Site is used and to improve its performance and user experience.

How We Share Your Personal Information:

We will only share your personal information in the following limited circumstances:

• With Service Providers: We may share information with trusted third-party service providers who assist us in operating our Site, conducting our business, or providing services to you (e.g., email marketing providers). These providers are contractually obligated to protect your information. 
• For Legal Reasons: We may disclose your information if required to do so by law or in response to a valid legal request (e.g., a subpoena or court order). 
• With Your Consent: We may share your information with third parties if you have given us your explicit consent to do so.
• Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred to the acquiring organization, subject to the terms of this Privacy Policy. 

Data Retention:

 We will retain your personal information for the shortest time necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. 

Depending on your location, you may have certain rights regarding your personal information, including the right to: 

• Access: Request access to the personal information we hold about you.
• Correction: Request that we correct any inaccurate or incomplete personal information. 
• Deletion: Request that we delete your personal information (subject to certain exceptions).
• Objection: Object to the processing of your personal information for certain purposes (e.g., direct marketing). 
• Withdraw Consent: Withdraw your consent to the processing of your personal information where we rely on your consent.

To exercise these rights, please contact us using the information provided below. We may require you to verify your identity before processing your request. 

Security:

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security. 

Links to Other Websites:

Our Site may contain links to other websites. We are not responsible for the privacy practices or the content of those websites. We encourage you to review the privacy policies of any third-party websites you visit. 

Changes to This Privacy Policy:

We may update this Privacy Policy from time to time. We will post any changes on this page and update the “Last Updated” date at the top. You are encouraged to review this Privacy Policy periodically for any changes. 

Contact Us: If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us here.